WSJ News Exclusive | Amazon Faces Possible $425 Million EU Privacy Fine

The Luxembourg case relates to alleged violations of Europe’s General Data Protection Regulation, or GDPR, linked to Amazon’s collection and use of personal data, and isn’t related to its cloud-computing business, Amazon Web Services, one of the people familiar with the matter said. The person declined to elaborate on the specific allegations against Amazon.

An Amazon spokesman declined to comment. The company has previously said the privacy of its customers is a priority and it complies with the law in all countries where it operates. A spokesman for the CNPD said the regulator wasn’t allowed to comment on individual cases.

Before the draft decision can become final, it must effectively be agreed by other EU privacy regulators, a process that could take months and lead to substantive changes, including a higher or lower fine.

The fine proposed by Luxembourg would represent roughly 2% of Amazon’s reported net income of $21.3 billion for 2020, and 0.1% of its $386 billion in sales. Under the GDPR, regulators can fine up to 4% of a company’s annual revenue.

Luxembourg’s regulator has received a handful of objections to its draft decision, including at least one saying the fine should be higher, another of the people familiar with the matter said. Luxembourg can either resolve objections amicably, or reject them and trigger a debate and vote among all EU privacy regulators at the European Data Protection Board.

The draft decision along with the fine’s size signal a new wave of privacy enforcement against big technology companies in Europe, when Silicon Valley giants are under increasing global scrutiny.

Ireland’s privacy regulator, which leads GDPR enforcement for

Facebook Inc.,

Alphabet Inc.’s

Google and

Apple Inc.

because their EU headquarters are in the country, has said it expects to make draft decisions in roughly half a dozen privacy cases involving big tech companies this year.

One Irish draft decision circulated to other regulators alleges GDPR lapses in transparency around data sharing by Facebook chat service WhatsApp. That draft decision recommends a fine of roughly €30 million to €50 million, according to people familiar with the matter, equivalent to around $37 million to $61 million.

A Facebook spokeswoman declined to comment.

The EU’s mounting privacy enforcement comes alongside increasing antitrust enforcement, with European and U.S. regulators launching multiple cases against big tech companies. Last week, the top competition enforcers in the U.K. and EU announced formal antitrust probes into Facebook’s dating service and its classified-ads service Marketplace.

A Facebook spokesman said last week that its Marketplace and dating services “operate in a highly competitive environment with many large incumbents. We will continue to cooperate fully with the investigations to demonstrate that they are without merit.”

When it comes to privacy, activists have complained that Europe’s pace of enforcement is too slow. Since the GDPR went into effect in 2018, the largest penalty under the law has been a €50 million fine against Google from France’s privacy regulator, according to law firm DLA Piper.

Ireland, which leads enforcement for the EU for many of the biggest U.S. tech companies, has come under particular fire from activists and politicians for not having issued more decisions. So far, the authority has issued a final decision in one big-tech case, fining Twitter €450,000 in December.

In response to criticism,

Helen Dixon,

who leads Ireland’s privacy regulator, said the tech cases are novel and the companies must be given their due-process rights to respond substantively to all allegations, or risk being tossed out later in court.

Write to Sam Schechner at [email protected]