Grab, foodpanda and Deliveroo announced today (August 18) that they have jointly launched the Digital Platforms Industry Association (DPIA), which seeks to enhance support for both delivery staff and merchants.
The association focuses on improving frameworks, guidelines and policies, while collaborating with the government and industry stakeholders.
“It will create solutions that reflect the voices of its delivery partners and merchants, both of whom are core to platform companies’ operations,” according to a joint media statement.
In other words, the association will pave the way for its members to adopt their code of practice that embodies the industry’s best practices. This way, principles related to the health and safety of both delivery staff and merchants can be ensured.
“For platform companies, the well-being of our delivery partners and merchants across the marketplace is paramount. That’s why DPIA was established – to consolidate the deep industry expertise of platforms and shape the development and growth of the industry within Singapore’s national economy,” said the companies.
The increased relevance of delivery platforms
Singapore and the rest of the world have seen an increase in the number of people using delivery platforms, propelled by COVID-19.
“Globally, the food delivery industry has grown rapidly, rising to a peak in public consciousness during the pandemic. It is today both an essential service and an exciting new economic sector,” said the three companies.
They added that with the food and beverage industry turning to food delivery platforms to generate additional revenue, delivery riders are able to earn from flexible working hours. They also strongly believe that such delivery platforms will continue to drive Singapore’s digital economy.
Putting delivery staff and merchants first
To provide the best for delivery staff and merchants, the association plans to leverage on the expertise and experiences each company has to provide better opportunities for delivery staff and merchants to grow.
In line with their efforts to support Singapore’s digital economy, the association will provide upskilling opportunities in addition to strengthening the existing health and safety standards for delivery staff and merchants.
In fact, the DPIA members have already started contributing to the consultation process with multiple government stakeholders, the National Delivery Champions Association and other industry stakeholders since 2021 to better support gig workers.
In particular, road safety has been a key area of focus, with the DPIA working with the Workplace Safety and Health Council on guidelines for platforms and employers to strengthen road safety practices, especially among their delivery partners.
With these plans in place, the DPIA seeks to better serve delivery partners and merchants.
Featured Image Credit: 24Talker
Stay connected with us on social media platform for instant update click here to join our Twitter, & Facebook
We are now on Telegram. Click here to join our channel (@TechiUpdate) and stay updated with the latest Technology headlines.
For all the latest Life Style News Click Here
For the latest news and updates, follow us on Google News.
Denial of responsibility! NewsAzi is an automatic aggregator around the global media. All the content are available free on Internet. We have just arranged it in one platform for educational purpose only. In each content, the hyperlink to the primary source is specified. All trademarks belong to their rightful owners, all materials to their authors. If you are the owner of the content and do not want us to publish your materials on our website, please contact us by email – [email protected]. The content will be deleted within 24 hours.
