Your next job interview could be judged by AI. Here’s how to prepare

Here are some tips to navigate your next AI interview.

Check your setup
Make sure the focus of your interview is on you. Tech and setup problems could not only affect an AI assessment but also impact your job prospects should a human end up watching the recording.

So ensure you have a strong WiFi connection, your device is plugged into a power source, you have good lighting that doesn’t shadow your face, a flattering camera angle, a properly working webcam and microphone (even if they’re just the ones built into your device) and a clean background. Check that you have the latest updates to your operating system and web browser, as some software has requirements.

Kick out roommates or people who may be in your space disrupting the video. Pick a spot that’s quiet to ensure the software catches everything you say.

“It’s a lot of the same kinds of things we would advise for any interview,” Kirk Holland said.

Dress to impress and focus

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If AI is assessing your interview, then it shouldn’t matter what you wear or do during it, right?
Wrong. Some AI assessments also take into account what you’re wearing. Dressing professionally not only helps make a good-looking video, but it may put you in the correct headspace, too, said Kirk Holland. Avoid multitasking so you don’t lose focus or create audio interference, which could ultimately mess up the AI assessment.

Some employers double back after the AI assessment and watch some videos to ultimately determine who moves on. You don’t want to be caught in your pyjamas if that happens.

The software “just provides a score … and [employers] can review the videos and agree or disagree,” said Eric Sydell, executive vice president of innovation at Modern Hire, which offers AI-assessed interviews.

Do your research

As with any interview, do your research ahead of time. Make sure that not only is a job and employer a fit for you, but that you know what they’re looking for and what to expect.

Kirk Holland suggests jobseekers check review sites such as Glassdoor as well as LinkedIn. This will help you get a better idea of how current employees, customers and partners view and work with the company. It also should give you a sense of what the company values and their expectations for workers. Take notes.

If you’re applying to several jobs at a time, your research will help you remember which is which, Kirk Holland said.

“It can all blur together,” she said. “So have really clear records.“

Prepare what you’re going to say.

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Often times, AI-assessed interviews ask similar questions, experts and software providers said. So prepare what you want to say.

A common question employers ask in AI-assessed interviews is to describe your experience in a specific capacity. The interviews often also include situational questions, such as, “Tell us about a time you solved a tough problem.“

HireVue, a software provider that offers AI interviews, says its system looks for both job abilities and soft skills like communication, problem-solving skills, team orientation and initiative. Other providers, such as Interview.ai, focus more on attitude, professionalism, communication and sociability – using other tools to assess job skills. And Modern Hire says it scores on 11 competencies like how well a candidate leads others, manages priorities or provides exceptional service.

Practice on video

While some AI interviews allow candidates to redo their answers, experts suggest recording practice runs to be ready.

This can help you identify bad habits. Perhaps you look away or fidget when you’re nervous, accidentally let slang slip into your speech or spend too much time getting to the point. With apps like Zoom or Google Meet, you can record yourself answering a couple of practice questions. Then review and adjust, Kirk Holland suggests.

Sydell of Modern Hire said candidates should try to fully explain their answers but practice being concise.

“The more detailed you can be the better,” he said. “Don’t ramble. Be to the point.“

Talk to the camera

Talking to a camera can feel awkward. To help, put up a photo of someone you care about near your camera, Kirk Holland suggests. Then speak directly to them, which should help you display a warmer disposition, make more eye contact and possibly even crack a smile – all of which could be assessed by the AI.

Interview.ai, for example, says its software scans the video for things like body language, facial emotions and eye contact. HireVue previously used facial analysis software in its interviews but began phasing out the technology in 2020 after complaints that the tech could be biased, is unproven and invasive.

“For the most part, language was more powerful (for the model),” said Lindsey Zuloaga, chief data scientist at HireVue. “So we decided to throw out any non-verbals.“

Modern Hire says in the case of a video interview, its AI only assesses the transcript, aiming to remove the potential for bias. Another provider, Sapia.ai, only applies AI to interviews done via written chats. Video is optional, often only used as the next step for top candidates, and isn’t assessed by AI.

“A lot of customers will say we want to see how this person presents,” said Russell Mikowski, Sapia.ai’s president of North America. “So we’ll ask them to answer one question on video.“

Zuloaga said the best way to think about an AI interview is just as another step in the hiring process, but ultimately a human chooses how much to rely on it.

“AI is the filtering step to help humans,” she said. “Humans make the final hiring decision.“

Washington Post

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