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Tech on board: Chalo navigates the tricky terrain of mass mobility with its ‘OS for buses’

Commuters wait at Mayur Vihar Phase III bus terminal in New Delhi on July 26, 2021.

Synopsis

Low-ticket transactions, a large chunk of the market being in non-metros, and lack of tech interventions make public mobility an unattractive segment. Bus startups — targeting premium urban commute or mass mobility — haven’t broken out yet. Against this grim backdrop, what makes Chalo and its founder Mohit Dubey upbeat that they can harness digital and data to negotiate this slippery segment?

Earlier this month, public-mobility startup Chalo announced a fundraise of USD40 million from a bunch of venture-capital investors. While the emergence of brand-new unicorns and a slew of tech IPOs somewhat obscured this news, a bus startup getting substantial venture capital calls for some attention. Consider this: India’s largest mobility unicorn Ola shut down its bus unit in early 2018 after an uninspiring ride of two and a half years. Ola

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