Small/Medium Businesses

Businesses hope the artificial-intelligence technology behind ChatGPT can turn ordinary chatbots into impressive fonts of information, potentially transforming customer service. But many executives said they are proceeding with caution,…

Away hired Carla Dunham as chief marketing officer as the luggage and travel accessories company tries to make the most of the industry’s pandemic recovery. Ms. Dunham had most recently been chief…

Database startup Redis Ltd. has named Rowan Trollope its new chief executive officer, effective Feb. 1.Mr. Trollope was CEO of the cloud-based customer-service software firm Five9 Inc.…

Loop Co., a baby equipment rental company, has hired former Glossier Inc. chief marketing officer Ali Weiss to be its chief executive officer. She succeeds Henry Vogel, the founder of Loop and a co-founder and…

Supply-chain technology provider project44 has postponed plans for a possible public stock offering amid the uncertainty in markets, and instead is turning to more venture-capital investment to expand its business tracking goods through…

A warehouse crush across the U.S. is squeezing out smaller companies as big retailers fill industrial storage sites with their growing stockpiles of inventory.Logistics and real-estate specialists say many large retailers are demanding…

Startups say the challenges of achieving scale have been compounded by the volatile economic and financial environment.Earlier-stage companies say they are working harder to conserve cash, boost efficiency and retain customers. “I think…

Too many small and medium-size businesses rely on usernames and passwords alone to secure their systems, leaving them vulnerable to cyberattacks that could otherwise be prevented, government officials and cybersecurity chiefs…

Trucking company Schneider National Inc. is looking to expand its role in chemical distribution through an investment in a startup that is building an online marketplace for industrial raw materials.The Green…

Tiger Global Management rode the tech boom like no other investment firm. It was funding more startups than any other U.S. investor when the market peaked last year, and had tens of billions of dollars from pensions, endowments and rich…