ShortStaffed

Opinions expressed by Entrepreneur contributors are their own. We have all experienced the decline in customer service over the past two years. A workforce shortage has resulted in shortened hours of operation, extended on…

Travelers trek through Terminal E at Logan Airport, Tuesday, Dec. 21, 2021, in Boston. At least three major airlines say they have canceled dozens of flights, Friday,…

Casual-dining chains are leaning on technology to make the sit-down restaurant experience more automated for guests and more streamlined for busy employees—and in some cases to compensate for a shortage of servers. Cracker Barrel’s eat-in…