digital transformation

This interview is part of the Inside the Mind of the CEO series, which explores a wide range of critical decisions faced by chief executives around the world. When Kevin Strain was appointed chief executive officer of the Toronto-based…

Opinions expressed by Entrepreneur contributors are their own. While it's true that CFOs spend an exceptional amount of time looking at numbers, many have sat in other seats within their organization and know that there are…

SAN MATEO, Calif., June 08, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) today announced that its service management platform, Freshservice®, is helping drive digital transformation at higher education institutions across the…

Opinions expressed by Entrepreneur contributors are their own. Businesses across every industry strive to keep pace with the rapid evolution of digital transformation, recognizing the importance of embracing new…

Tarun Sareen, Managing Director, Sun Life Asia Service Centres | Photo Credit: Special Arrangement BFSI (banking, financial services and insurance) customers now expect the services they want to be rendered immediately and this…

Opinions expressed by Entrepreneur contributors are their own. A retail shopper looking for a specific type of handbag. A city citizen who needs better transit options. A B2B executive who wants to help other…

…

<!-- Name:DistributionId Value:8788406 --> <!-- Name:EnableQuoteCarouselOnPnr Value:False --> <!-- Name:IcbCode Value:9500 -->…

Opinions expressed by Entrepreneur contributors are their own. Small businesses are the backbone of our communities. They supply and care for our families, support economic growth and stability, and foster…

When companies need to make transformational changes to their business operations, the first move is frequently for the CEO to bring everyone together and announce a sharp, swift change of direction. This approach is jarring. It scares…