Even once authorized technicians will be able to offer Face ID repairs, not every iPhone user will be given the chance to have their phone repaired. Although Apple first introduced Face ID on the iPhone X, that model will not be receiving repairs. TrueDepth issues will only be resolved on the iPhone XS and newer units. Regardless of the exclusion of the iPhone X, this could potentially be a game-changer for many users in need of repairs. This isn’t the first bit of good Face ID-related news we’ve received recently: in January 2022, Apple finally released face mask support for the feature.
It’s no secret that iPhones are not the cheapest smartphones on the market. Depending on the model, you could be spending a hefty amount of money in the case of a whole-unit replacement. As such, being able to repair the phone as opposed to replacing it sounds like a good thing — however, Apple still hasn’t disclosed how much this service will cost.
Although cost-effectiveness may be the driving force for many customers, Apple remains conscious of its carbon footprint. The company periodically releases updates on its eco-friendly initiatives and how it hopes to achieve carbon neutrality in 2030. Having to throw away a phone (with broken Face ID) that is otherwise still functional is not just a waste of money — it’s bad for the ecosystem. On the other hand, Apple would surely not mind selling more iPhones, but in the midst of a global chip shortage, there is only so much the company can manufacture in the first place.
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