If your Android phone and Bluetooth device refuse to shake hands, even after you’ve successfully paired them, the next thing to do is unpair them and go through the connection process again. You’ll want to do this on both sides of the connection so the next time you pair will be fully fresh.
The means by which you clear saved phones from your Bluetooth device will vary widely depending on what the device actually is and its interface. Check your user manual for the device for detailed steps. Once you’ve cleared your phone from the device’s memory, you’ll then need to clear the device from your phone’s memory.
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Open your phone’s Settings app.
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Tap Connected devices.
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Tap Previously connected devices. The option may also be under “Bluetooth” or “Saved devices.”
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Tap the gear icon next to a device’s name to bring up its individual settings.
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Tap the “Forget” button to clear its settings from your phone.
While you’re in the device list, you should also make a point of clearing out any saved devices that you aren’t actively using. Once both devices are cleared out, go through the pairing process again to get a fresh connection going.
Incidentally, if you’re specifically having audio troubles with your car or headphones, you should check their manuals to ensure that Bluetooth audio is actually available and supported on them. You should also ensure that the Media audio toggle is activated on the device’s settings menu on your phone.
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