Artificial Intelligence Technologies

Toy maker Mattel is experimenting with generative-artificial-intelligence tools including ChatGPT to help its cybersecurity teams, but the company’s head of cybersecurity said the risk of…

The ChatGPT AI bot has spurred speculation about how hackers might use it and similar tools to attack faster and more effectively, though the more damaging exploits so far have been in laboratories. In its…

Advertising holding company Omnicom Group Inc. sounded bullish on the future of generative artificial intelligence—which can be used to create new content, including text or images—as it…

Businesses hope the artificial-intelligence technology behind ChatGPT can turn ordinary chatbots into impressive fonts of information, potentially transforming customer service. But many executives said they are proceeding with caution,…

Amid tough market conditions, technology developers continued to make important strides in 2022, offering a glimpse of digital capabilities that are poised to transform entire industries in the years ahead. They also built supercomputers…

If brands next year flood social media with computer simulations of A-list endorsers, for example, remember this year’s marketing videos starring deepfakes of Elon Musk and Tom Cruise. Our report on deepfakes…

Businesses and their service providers are grappling with how to comply with New York City’s mandate for audits of artificial intelligence systems used in hiring.A New York City law that comes into effect in January will require companies…

More casual-dining restaurants and takeout joints are dispensing with direct phone lines, opting instead to divert customer calls to voice bots.Pushing customers who call in orders and reservations to automated lines run on artificial…

In late 2021, as states eased pandemic restrictions and consumers began flying again, travel search company Kayak needed a message that would help it stand out against bigger rivals.Most travel ads focused on “the family reunion space, soft…

Facebook is shifting its artificial-intelligence development out of central research labs and into its product groups, a move aimed at accelerating the technology’s adoption as it pushes for faster growth.The move breaks with recent…