In this episode of UEN’s Canvas Report, Shannon discusses the Mobile App Design Checklist, the new Student Annotation Tool, and how these two tools connect to create a powerful teaching aid.
Utah Canvas Usage Statistics
Get Your LEA Involved
During the 2018 session the Utah legislature agreed to fund Canvas licensing costs for K-12 public schools as an ongoing appropriation. A one-time implementation fee of $2,500 will be assessed for LEAs that are new to Canvas.
How to Participate
All LEAs that would like to participate in the statewide Canvas License must complete this form. You will then be contacted by an Instructure representative. UEN will send a licensing agreement via DocuSign to the name and email address provided on the online form. The agreement will reflect enrollment numbers as indicated in the USBE enrollment data.
Canvas Support
The statewide agreement also includes at no extra cost to LEAs the Premium + Faculty Tier 1 support.
PREMIUM
+ Faculty Tier 1
| Tier 1 Support | Institutions provides Tier 1 helpdesk for students; Canvas provides Tier 1 for faculty and staff. |
| Contact | Admins can call Canvas Support 24/7/365. Admins can escalate tickets to Canvas Support in Service Cloud. Faculty / staff users can contact Canvas Support directly by phone, live chat, or email / webform. |
| SLAS (80% within time shown) | One hour for webform / email tickets; 60 seconds for phone calls; 120 seconds for live chat. |
| Number of Admins | Three* |
* More available at $500 / license / year
Implementation Timeline
After the licensing agreement has been signed UEN and Instructure will follow this implementation timeline.
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